Quite a few global IT giants have proved that it takes just one big killer product or application to enter the Fortune 500 league. Finacle was supposed to be that for Infosys! Today, it contributes just about 4% to Infosys’ revenues. What went wrong? by Virat Bahri
The reputation of a thousand years could be built in one hour, as per an old Japanese proverb. Or one product, when you look carefully at the leaders of the technology industry today. Consider this: Microsoft for Windows, Google for search engine, Oracle for its database application, Apple for its iPod (whose success led to their latest killer product – the iPhone) and SAP for its SAP ERP software.
If one analyses the contribution of these iconic products to the revenues of these companies, one can conclude that while a diversified product portfolio is important, one big, formidable and audacious play is all a company needs to move from being good to being great.
Apple to apple comparisons (pun unintended) with Infosys may be a tough call, since the company has charted a different growth path. But when the company’s core banking product Finacle (launched in 2000) begin to gather rave reviews in the Indian, and the global banking space, many speculated that this was the killer application that would take Infosys into the league of greats.
If you measure Finacle by that yardstick, you are liable to be disappointed; since in revenue terms, the product’s contribution to Infosys’ total revenues is just around 4% for FY 2009-10! So it is not Google Search or Microsoft Windows. But a combination of vision and a certain degree of good fortune have been instrumental in Finacle reaching a turnover of $208 million in 2010 from $48.6 million in 2005, a CAGR of 33.74%. Meanwhile Infosys’ revenues are $4.804 billion for the year ending March 2010, and growing at a CAGR of around 23.7% over the past four years. But amidst the growing clutter, can Finacle retain its growth trajectory for the long term. B&E engaged in an exclusive interaction with Infosys Finacle global head Haragopal M., who discussed Finacle’s evolution and future ambitions.
Launched in 2000, Finacle was a right product at the right time for the Indian market at least. That was because Indian banks did not have any integrated platform at that time, and there was a strong need for providing anytime anywhere banking. This was in contrast with the developed world, where legacy systems were in place, which is why the core banking transformation started in Asia Pacific. That has provided Indian banks with an advantage as well, since their efficiencies have gone up quite phenomenally. Hargopal cites the transformation that core banking solutions have brought for Indian banks with some figures, “Average bank spending per capita of customer is around $76 in global banks, whereas a bank in India spends around $11-14. Indian GDP increased by 184% from 2000-2010, bank deposits rose by around 500%, lending increased by about 300-350%, but scale of banking staff has gone up by a mere 5%.”
Finacle has positioned itself on the propositions of scalability, richness of its functional software, flexibility, efficiency and execution capability. The company upgraded itself very quickly from being an ISV to a one stop consulting partner for all the needs of the clients. The major challenge was to integrate the system, piece by piece, even as the client’s regular operations were going on. As Hargopal puts it, “It’s like changing the engine of a Boeing during a transit landing flight!”
The reputation of a thousand years could be built in one hour, as per an old Japanese proverb. Or one product, when you look carefully at the leaders of the technology industry today. Consider this: Microsoft for Windows, Google for search engine, Oracle for its database application, Apple for its iPod (whose success led to their latest killer product – the iPhone) and SAP for its SAP ERP software.
If one analyses the contribution of these iconic products to the revenues of these companies, one can conclude that while a diversified product portfolio is important, one big, formidable and audacious play is all a company needs to move from being good to being great.
Apple to apple comparisons (pun unintended) with Infosys may be a tough call, since the company has charted a different growth path. But when the company’s core banking product Finacle (launched in 2000) begin to gather rave reviews in the Indian, and the global banking space, many speculated that this was the killer application that would take Infosys into the league of greats.
If you measure Finacle by that yardstick, you are liable to be disappointed; since in revenue terms, the product’s contribution to Infosys’ total revenues is just around 4% for FY 2009-10! So it is not Google Search or Microsoft Windows. But a combination of vision and a certain degree of good fortune have been instrumental in Finacle reaching a turnover of $208 million in 2010 from $48.6 million in 2005, a CAGR of 33.74%. Meanwhile Infosys’ revenues are $4.804 billion for the year ending March 2010, and growing at a CAGR of around 23.7% over the past four years. But amidst the growing clutter, can Finacle retain its growth trajectory for the long term. B&E engaged in an exclusive interaction with Infosys Finacle global head Haragopal M., who discussed Finacle’s evolution and future ambitions.
Launched in 2000, Finacle was a right product at the right time for the Indian market at least. That was because Indian banks did not have any integrated platform at that time, and there was a strong need for providing anytime anywhere banking. This was in contrast with the developed world, where legacy systems were in place, which is why the core banking transformation started in Asia Pacific. That has provided Indian banks with an advantage as well, since their efficiencies have gone up quite phenomenally. Hargopal cites the transformation that core banking solutions have brought for Indian banks with some figures, “Average bank spending per capita of customer is around $76 in global banks, whereas a bank in India spends around $11-14. Indian GDP increased by 184% from 2000-2010, bank deposits rose by around 500%, lending increased by about 300-350%, but scale of banking staff has gone up by a mere 5%.”
Finacle has positioned itself on the propositions of scalability, richness of its functional software, flexibility, efficiency and execution capability. The company upgraded itself very quickly from being an ISV to a one stop consulting partner for all the needs of the clients. The major challenge was to integrate the system, piece by piece, even as the client’s regular operations were going on. As Hargopal puts it, “It’s like changing the engine of a Boeing during a transit landing flight!”
Source : IIPM Editorial, 2012.
An Initiative of IIPM, Malay Chaudhuri
and Arindam Chaudhuri (Renowned Management Guru and Economist).
For More IIPM Info, Visit below mentioned IIPM articles.
Prof. Rajita Chaudhuri's Website
domain-b.com : IIPM ranked ahead of IIMs
Arindam Chaudhuri's Portfolio - he is at his candid best by Society Magazine
IIPM Best B School India
Management Guru Arindam Chaudhuri
Rajita Chaudhuri-The New Age Woman
IIPM's Management Consulting Arm-Planman Consulting
Professor Arindam Chaudhuri - A Man For The Society....
IIPM: Indian Institute of Planning and Management
IIPM makes business education truly global
IIPM B-School Detail
An Initiative of IIPM, Malay Chaudhuri
and Arindam Chaudhuri (Renowned Management Guru and Economist).
For More IIPM Info, Visit below mentioned IIPM articles.
Prof. Rajita Chaudhuri's Website
domain-b.com : IIPM ranked ahead of IIMs
Arindam Chaudhuri's Portfolio - he is at his candid best by Society Magazine
IIPM Best B School India
Management Guru Arindam Chaudhuri
Rajita Chaudhuri-The New Age Woman
IIPM's Management Consulting Arm-Planman Consulting
Professor Arindam Chaudhuri - A Man For The Society....
IIPM: Indian Institute of Planning and Management
IIPM makes business education truly global
IIPM B-School Detail
