Monday, September 22, 2008

Time to (re)reorganise

Unilever continues to restructure its operations, but to truly revive, it must focus on market shares

It has some of the world’s best managers and some of the most prolific brand portfolios. Yet, Unilever seems to be way past its prime, the days when the mere mention of its name commanded tremendous respect and admiration. Thanks to inability to cope with market trends, the company is desperately seeking a route back to good ol’ days.

Although 2007 has been a better year, there still remains a lot to achieve. While announcing results for the nine months ending September (turnover increased by 4% to €30.3 billion & net profit by 20% to €3.3 billion), CEO Patrick Cescau had enthusiastically commented, “Focus on our growth priorities, together with stronger innovation, improved speed to market & better in-market execution, is delivering consistent & sustainable organic growth.” 2007 results, to be announced as this magazine goes to print, are expected to be in line with company expectations of 3-5% organic growth.

Yet, as always, there are some devils in the details. As per Credit Suisse analyst Charlie Mills, a large part of the increase is due to rise in prices, i.e. value growth (around 2.5% in price growth estimated in Q4, 2007). The company underperforms peers like Reckitt Benckiser, Nestle & Cadbury in organic growth for 2007. Market shares are lower in 2007 compared to 2006 in most categories across Europe & US; deodorants being the only clear saving grace. Morgan Stanley analyst Michel Steib also maintains an underweight rating. He adds, “Unilever’s headwind from commodity costs will double from around 200 bps in 2007 to over 400 bps in 2008 estimate for the full year.”

The company had announced plans to do away with a whopping 20,000 jobs in August last year. Even emerging markets, long touted as a saving grace are facing the flak, evident from recent news of Hindustan Unilever Ltd. (HUL) doing away with 50 managerial positions. Comments K. Sudarshan, Managing Partner, EMA Partners India, “Earlier, HUL was insulated from the global parent and the company was designed for the high growth era.” He adds at the rates of growth prevalent at that time, they could carry non-performers.

Now the parent company is taking up more control, and redundancies are being created for jobs particularly in category innovation, manufacturing and even HR functions in India. The power brand strategy created further pressure. The bulge is mainly in the upper middle management, or 3A & 3B category. Also, it is no longer the top employer of choice in India’s key business schools.

With such tidings in one of Unilever’s key markets, it’s quite apparent that these are trying times for the company. More than restructuring and cost cutting, it’s important to get its brands back in the reckoning as far as market shares go. Perhaps that should be the most credible starting point to bring some vitality to this Anglo-Dutch behemoth.

For Complete IIPM Article, Click on IIPM Article

Source :
IIPM Editorial, 2008
An IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative
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Saturday, September 20, 2008

The VAS space, currently dominated by text and picture messages, along with ringtones and data downloads, has in itself driven the user to maximising these services. The reason, according to Durbha, has a lot to do with impulse usage. Instantly he takes out a handset, clicks a picture and sends it across to this reporter’s e-mail address. The process, as simple as counting 1 to 5, but what held attention was that the entire operation was done through a phone costing just Rs.4000.

“We’ve got 10.2 million ‘unique’ users, who only sample our VAS, less than 5 times a month. Probably this number exceeds the total number of subscribers of many service providers across the world,” says Durbha. For now, the future seems brighter than ever before. With Reliance now foraying into the GSM bracket, it seems all set to duplicate its tactics and win itself another enthusiastic horde!

In India, the mobile VAS industry, according to IAMAI, expectedly hit the billion dollar mark by December 2007 and in that figure, we see a jump of nearly 60% over December 2006. Currently the most optimistic figures put VAS at 12-15% of revenues of a mobile service provider. As Mahesh Prasad, President, Applications & Solutions Group, RCOM, puts it, “If Japanese and Koreans can derive 25-30% of revenues from VAS, there is no reason we cannot.” Concludes Durbha, “There are a lot of clichés involved when we talk about the future of mobile phone services and in particular about VAS... Unfortunately, they’ve all become much over-hyped. But, eventually, under all that hype is a reality.” And surely there is little doubt now that RCOM has moved far beyond the company that broke the lower end of the price barrier to provide mobile services that were ‘cheaper than a post card.

For Complete IIPM Article, Click on IIPM Article

Source :
IIPM Editorial, 2008

An IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative

Read these article :-
ZEE BUSINESS BEST B SCHOOL SURVEY
B-schooled in India, Placed Abroad (Print Version)
IIPM in Financial times (Print Version)
IIPM makes business education truly global (Print Version)
The Indian Institute of Planning and Management (IIPM)
IIPM Campus

Top Articles on IIPM:-
'This is one of Big B's best performances'
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